All deliveries are subject to the delivery costs which will be quoted at checkout. All costs are to be paid by the customer unless stated otherwise. You will receive a confirmation email once your order has been shipped with a tracking number.
You could be charged duties & taxes specific to your country upon reception. Track your package and be aware If customs are trying to contact you. Unfortunately, we can not take responsibility once the parcel is in your country.
We will try to keep customs as low as possible, but if the duties are much bigger than expected or there are any issues with customs/official documentation please contact email@example.com for further information and clarification.
Standard - 3/4 working days
Express - 1/2 working days
All shippings - 1/2 working days
Orders are fulfilled within 5 days, and deliveries are made Monday to Friday 10am-6pm. Delivery times should be used as a guide. Kindly note delivery may take longer depending on the delivery location, transit delays, or customs clearance. If you have any questions or specific requirements, please reach out to us at firstname.lastname@example.org
Our returns policy does not offer returns but we will allow exchanges on any item purchased within 7 days, for change of size, color or item. Please, take into consideration that sale items or made-to-order pieces cannot be exchanged or returned. Please email us to email@example.com if you have any doubts or special requests. Shipping costs and duties will need to be paid by you.
Please note you are responsible for the return shipping, and we highly advise you to obtain proof of postage in the form of a tracking number. Onrushw23fh is not responsible for any returns or exchanges that fail to reach us. Once we have received your returned product(s) and exchange is approved, we will be more than happy to offer you an exchange provided that the products are returned in perfect, unused condition with all the original tags still attached and hygiene stickers. We will try our very best for refunds to be processed within 7 days.
In the event of returning an item to us, please make sure you contact us at firstname.lastname@example.org and confirm the reason for your return. Once approved, the item(s) can be sent to;
Sebastián c/o ONRUSHW23FH
Av. del Maresme 117, 1C, 08918, Badalona, Barcelona, Spain
You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.